Security Officer-Warwick Rittenhouse Square, a Marriott Bonvoy Hotel, PA Job at Blue Sky Hospitality Solutions, Philadelphia, PA

WGNXdG9wNkhtaUhFZDhDRlpLcDZ6U3BYVUE9PQ==
  • Blue Sky Hospitality Solutions
  • Philadelphia, PA

Job Description

A Safety & Security Guard is responsible for providing protection for hotel guests employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility.

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Blue Sky Hospitality Solutions standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Blue Sky Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Answer phone and dispatch in a timely manner in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk/Night Auditor at all times.
  • Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
  • Maintain and review daily activity log.
  • Maintain confidentiality with respect to guest and Associate incidents.
  • Open secured areas for authorized personnel; checks ID of visitors/Associates as necessary.
  • Maintain an awareness of legal limitations of position (i.e. local ordinances state ordinances etc.).
  • Assist guests to their rooms or help guests enter their rooms.
  • Investigates room thefts auto accidents/thefts and assault complaints for guests (not for Associates); serves as the first responder partnering with Department Head/Hotel leadership to write the incident report.
  • Assist outside agencies as necessary.
  • Provide escort.
  • Assist with intoxicated guests.
  • Be knowledgeable about hotel and guestroom locking systems.
  • Respond to security alarms and monitor TV cameras (CCTV) (if applicable).
  • Challenge suspicious persons.
  • Conduct rounds checking for safety hazards checking lights and door locks and picking up items left on the property.
  • In partnership with Department Head/Hotel leadership completes Incident/Accident Reports in a clear and concise manner.
  • Receive deliveries; deliver requested items to guest rooms as needed.
  • Handle items for “Lost and Found” according to the standards.
  • Works special functions attends meetings and/or performs other duties as required.

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • CPR First Aid and Heimlich maneuver Certified (Preferred)
  • Ability to work all shifts as needed

Job Tags

Full time, Local area, Shift work, Night shift, All shifts,

Similar Jobs

Get It - Real Estate

Bodily Injury Claims Adjuster - Remote Job at Get It - Real Estate

 ...investigating and resolving complex insurance claims. What you'll do:...  ...with a supportive team: Work effectively with other team members...  ...benefits package: Medical, dental, vision, life insurance, disability...  ...convenience of working from home. Opportunities for growth... 

GardaWorld Security Services U.S.

Mobile Security Officer - Surveillance Job at GardaWorld Security Services U.S.

 ...Job Description: GardaWorld Security Services is Now Hiring a Surveillance Security Officer! Ready to suit up as a Mobile Security Office - Surveillance? Must have a valid state driver's license & be at least 21 years old Have a clean MVR (Motor Vehicle Report... 

StructureCare®

Project Manager Job at StructureCare®

 ...garage engineering and restoration solutions is hiring for a Project Manager! The Project Manager will be responsible for all aspects of sales...  ...to resolve any outstanding issues within the scope of the contract. Attending project meetings as required. Developing and... 

Urban Health Plan

Screener/Navigator (Bilingual Spanish/English) Job at Urban Health Plan

 ...case management or patient advocacy.~Bilingual Spanish/English is required.~Must have excellent...  ...and Perks through our medical plan.Work Environment Type, Location, and Schedule...  ...work environment primarily from home and onsite when needed, based out of the... 

Trusted Resource Associates (TRA)

Travel Medical Technologist - $2,099 per week Job at Trusted Resource Associates (TRA)

 ...Trusted Resource Associates (TRA) is seeking a travel Medical Technologist for a travel job in Detroit, Michigan. Job Description & Requirements ~ Specialty: Medical Technologist ~ Discipline: Allied Health Professional ~ Start Date: 04/30/2025~ Duration:...