Job Description

Position Type: RegularYour opportunity At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Do you want to be part of a Data Engineering team building and supporting the next generation analytics cloud platform for a leading financial firm? At Schwab, the Data and Rep Technology (DaRT) organization governs the strategy and implementation of the enterprise data warehouse and emerging data platforms. The organization’s mission is to drive activation of data solutions, and client intelligence to achieve targeted business outcomes, address data risk, and safeguard competitive position. We help Marketing, Finance, Risk, and executive leadership make fact-based decisions by integrating and analyzing data. We are looking for a seasoned Data Engineering Manager with a passion for Next-Gen Cloud and other modern data platforms and technologies. As a Manager for the Cloud Data Warehouse Platform (CDWP) ecosystem production support function, you will be responsible for partnering with cross functional application, platform, architecture, enterprise scheduling, and Business stakeholders to provide operational support for mission critical applications, while helping streamline, automate and mature production support processes. You will be working with a team of talented production support technologists and SMEs who bring a lot of energy, focus and fresh ideas that support our mission to provide value by seeing the world “Through Clients' Eyes” This is an individual contributor role within the production support operations (not development) team. Responsibilities include, but are not limited to: Driving formulation of documentation, standards and production support processes for the Cloud Data Warehouse production platforms and applications aligned with enterprise policies Developing, maintaining, and supporting large-scale and complex ETL and Google Cloud Platform As a hands-on technical manager, proactively detecting, troubleshooting, and resolving all issues affecting production applications. This involves coordination with and escalation to development and external teams where necessary. This team owns all production support issues escalated to DaRT until they are resolved, or a workaround is provided to end users Providing clear, concise, and timely communication to affected parties during the investigation and resolution of any individual or system-wide outages Ensuring and enforcing the Change Management hygiene for all changes propagated to production from a support and Steady State transition standpoint Partnering with development teams at the appropriate stages in application development to ensure any new systems or projects meet the Production Readiness standards Partnering with Business stakeholders to educate and navigate them through the Schwab Technology Services (STS) standards and policies for new projects or enhancements to existing investments Effectively navigating and supporting Incident and Change Management processes with an end-to-end understanding of the system flows and technology landscape Constantly updating knowledge repository, and ensuring seamless availability and accessibility of information regarding in context of support related activities or issues Servicing all requests for data or other activities that require access to Production systems Improving self-reliance and reducing dependency on the availability of development or external team resources for the initial troubleshooting and resolution of problems Driving and supporting cross-functional large-scale production releases and rollouts Providing technical oversight for junior team members and interns on day-to-day activities What you have Required Qualifications: Bachelor of Science or equivalent in Computer Science, Engineering or a related field 7+ years of progressive experience in development, support, and maintenance of ETL and database applications 3+ years of hands-on experience in Informatica Intelligent Data Management Cloud (IDMC/IICS) 3+ years of hands-on experience with scheduling tools such as Autosys, Control M etc. 3+ years of hands-on experience working with GCP technologies (BigQuery, GCS, DataProc, Cloud Composer, Pubsub, Airflow, Cloud functions) 5+ year hands-on experience working with SQL or no SQL databases including advanced SQL analysis skills Preferred Qualifications: Experienced with Python based ETL frameworks and UNIX/PERL/Python scripting Exposure to DevOps, Splunk and Monitoring Tools Functional knowledge of financial banking, stock brokerage or insurance domains is preferred Critical-thinking and strong problem-solving skills with ability to analyze and understand data Ability to interpret key trends and metrics, and leverage them for actionable decisions Ability to forge strong relationships and coordinate effectively with multiple stakeholders during outages and actively communicate updates to application development and Business partners Attitude that fosters a culture of collaboration and teamwork Familiar and comfortable with agile development techniques Demonstrated ability to work effectively within a team and with cross-functional technical and business teams In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What’s in it for you At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

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