Job Description

Job Summary Description

Support Lab Operations Lead Technicians with lab system maintenance and repairs. Assists in consumables management, restocking, lower-level troubleshooting and repair of critical system failures, limiting operational down-time, and re-establishing's services. General diverse knowledge of diverse lab systems for recognizing deficiencies. Understands and explains the impact of implementing changes to current systems and cross functional equipment operation.

Job Overview

Assists with operational/consumable tasks for site specific teams, leads by example, fulfills the role of training technicians, and supports operational duties as the needs of the property and client require.

Job Functions  

With direction from Lab Operations Management, the Lab Operations Consumables Technician executes maintenance actions and provides quality control for the following:

• Tracking logs and files, where appropriate, to include, but not limited to; lab consumables consumption/usage logs and other equipment or operation inspection logs specific to the property
• Assisting with consumables restocking and tracking of restocking order logs
• Conducting and assisting with development of best practices
• Coordinating with Lab Operations Lead Technician and Gas/Consumable Technicians to ensure quality services are completed on schedule
• Assist in implementation of system specific Standard Operating Procedures (SOP)
• Assist in execution of Method of Procedure (MOP)
• Assist with critical system shutdown and start-up
• Provide prompt and courteous response to tenant requests within the guidelines set forth by JLL
• Maintain ethical, professional, and courteous relations with contractors and tenants
• Demonstrate full competency in all current JLL and property emergency procedures including but not limited to:
  • Assist with life safety system alarms
  • Adhere to all JLL and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, state and federal safety and environmental laws, codes, standards, and regulations. 
  • Actively participate in required training activities and seminars
  • Apply knowledge of how each of the components in the building systems relates operationally to one another and to adjust system(s) as needed
  • Identify potential causes for failure of a system(s) and prioritize repair process
• Ability to efficiently handle and coordinate multiple tasks and project assignments
• Interact with employees, visitors, and contractors with poise and diplomacy
• Maintain calm demeanor in emergency situations

Experience Requirements

• 1+ years of experience as a Consumables Technician or equivalent technical trade
• Demonstrated diplomatic supervisory skills and ability to influence others
• Worked within lab and cleanroom environments (recommended)
• Experience working within high stress and demand environments
• Worked with vendors for work execution and quality control

Job/Skill Requirements

• Collaborate with fellow team members during stocking/ordering of consumables, maintenance and troubleshooting processes
• Perform general repairs, maintenance and replacement of components within scope of work (SOW)but not limited to
• Ability to function mostly autonomous
• Interpret instructions in written, oral, and diagrammatic or schedule form
• Possess initiative to assume additional responsibilities
• Communicate effectively both verbally and written
• Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices
• Knowledge and proper use of basic hand tools (i.e. socket sets, wrenches, pliers, screwdrivers, saws, and hammers, etc.) 
• Understand correct usage of power tools, drill motors, saws, grinder, impact wrenches, etc. (pneumatic, electric or engine drive)
• Read and understand a variety of instructions, including equipment instruction manuals (including written, oral, or schedule forms)
• Understand correct usage and donning of all Personal Protective Equipment (PPE)

Working Environment

• Indoors - 80%
• Outdoors - 20%
• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and holidays
• Work overtime as business needs deem appropriate
• Willing to be on call in a rotational schedule
• Emergency response to limit operational downtime

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