Job Title : Customer Service Manager
Location : Pembroke Pines, FL (5 days onsite)
Job-Type : Direct Hire
Employment Eligibility : Gravity can only consider US Citizens or Green Card Holders at this time.
Position Overview
Gravity is seeking an experienced Customer Service Manager with 10+ years of experience in SaaS-based customer support operations. This role will oversee a team of Customer Service Representatives (CSRs), ensuring a high level of customer satisfaction, efficient support workflows, and process optimization. The ideal candidate has a strong background in SaaS customer success, CRM systems, and technical troubleshooting, with a strategic mindset to drive retention, engagement, and expansion of the customer base.
Key Responsibilities
Required Skills & Qualifications
Education & Experience
...Description Immediate opening! The Santa Barbara Zoo is seeking a part-time Weekend Swing Shift Security Guard. This all-weather foot patrol... ...as appropriate given the daily operating conditions Turns off all unneeded building lights and HVAC systems to conserve energy...
...The La Habra Police Department is seeking two (2) dedicated individuals to serve as: Records Specialist (s)The City of La Habra is recruiting to fill the positions of Records Specialist and to establish an eligibility list for future openings. This l Police, Records, Specialist...
* 12 HOUR SHIFTS AVAILABLE 12 HourShifts Available!Apply today and start work right away!!! Assisting Hands Home Careworks with every... ...YOU WILL LOVE WORKING WITH US: ~ Convenient Direct Deposit or Pay Card Options ~ Weekly Pay!~$250 Referral Bonus ~ Same Day...
Job Description Job Description ~ The ED Technician is a healthcare professional who plays a key role in the ED setting. The ED Technician is responsible for providing BLS care to ED patients in collaboration with ED Registered Nurses and Physicians. The ED Technician...
...Senior Accounting Consultant Jefferson Wells is currently hiring Senior Accounting Consultants in the Cleveland Metro Area! Whether you are looking to make a move now, or ready to network for future opportunities, wed love to connect with you! Responsibilities...