Job Description

Benefits: Life Insurance Flexible Spending Account 401(k) Dental insurance Health insurance Paid time off Vision insurance Job description Trexis Insurance Corporation is looking for automobile claims adjusters in the Franklin, TN area experienced in working with liability claims. The Liability Claims Adjuster is responsible for investigations into a variety of auto accidents to determine liability. The adjuster maintains a good working relationship with policy holders while establishing credibility for the Company through the quality of work and thoroughness of the investigations. The adjuster sets customer expectations; communicates timelines for investigation and explains applicable laws and coverages; takes recorded statements; resolves loss of use issues; makes payments to appropriate parties and negotiates settlements. Essential Responsibilities Interprets personal auto policy language and properly analyzes coverage and liability for the appropriate jurisdictions. Secures detailed factual recorded statements from insured’s, claimant’s and witnesses. Documents the claim file with notes, evaluations and decision-making process. Secures and reviews medical specials in order to evaluate, negotiate and resolve Bodily Injury claims with claimants and/or their representatives. Maintains adequate loss reserves. Manages diaries in such a manner as to accomplish timely claims resolution. Appropriately recognizes and assigns claims to SIU Department Meets or exceeds file quality standards. Exceeds customer’s expectations. Required Knowledge, Skills & Abilities Bachelor’s Degree preferred with at least 1 year P&C claims experience Adjuster’s license is a plus Must make independent claims handling decisions on assigned claims Communicate effectively and professionally in writing, by telephone or in person. Unwavering business ethics is a must Must be detail oriented, have good organizational skills and be able to multi-task in order to complete work within the 40 hour work week Consistent attention to detail and data resolution Strong ability to reason, negotiate and problem solve Must be able to foster and maintain positive internal and external customer service relationships Strong proficiency in Microsoft Office products, keyboarding and data entry skills What We Offer: Competitive compensation with a potential bonus based on company and employee performance along with a full benefits program. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off bank to include 3 days PTO after first 80 hours worked for new hires. Vision insurance Schedule: 8-hour shift Day shift Monday to Friday Flexible schedule Experience: Auto Liability: 1 year (Required) Work Location: In Office Franklin, TN Trexis Insurance

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